Talking and Writing


Playing Well With Others: Leveraging Competing Methodologies for Design Success
A talk I gave in January 2019 to Ladies that UX (video).


Authority Issues: A Podcast about Leadership and Management
I was interviewed about design management, what happens to culture during an acquisition, and other management topics.

Interview: Managers Club
I was interviewed about my approach to managing people.


Organization Hacking: Leveraging Other Disciplines to Get to Great UX
UXPA Magazine, Q2 2018
How can UX leadership learn from engineering and product management?

The Three Levels of UX
How defining UX process as a three-level framework can increase the strategic influence of UX in an organization.

“Negative ROI” and UX
How competing on features alone (versus experience) creates opportunities for competitors.