Speaking and Writing


Baby Shark: Leveraging Organizational Politics for Design Team Success
A talk I gave at the August 2019 Leadership by Design conference in Chicago. I also gave a version of this talk at Practice Makes: Empowerment, hosted by Intrepid/Accenture.

Playing Well With Others: Leveraging Competing Methodologies for Design Success
A talk I gave in January 2019 to Ladies that UX (video).


Webinar: WTF is UX Design? (video)
I talked about UX with Rachel Murray, CEO of She Geeks Out.

Authority Issues: A Podcast about Leadership and Management
I was interviewed about design management, what happens to culture during an acquisition, and other management topics.

Interview: Managers Club
I was interviewed about my approach to managing people.


Liftoff! Practical Design Leadership to Elevate Your Team, Your Organization, and You
Chris Avore and Russ Unger, Rosenfeld Media (Book, July 2020)
For Chapter 15, "Designing Influence," I wrote about methods that designers can use to create and extend influence within their organizations.

Organization Hacking: Leveraging Other Disciplines to Get to Great UX
UXPA Magazine, Q2 2018
How can UX leadership learn from engineering and product management?

The Three Levels of UX
How defining UX process as a three-level framework can increase the strategic influence of UX in an organization.

“Negative ROI” and UX
How competing on features alone (versus experience) creates opportunities for competitors.